Employment Opportunities >> Community Advocate - Full Time - Non-Exempt - 5 County Area
Community Advocate - Full Time - Non-Exempt - 5 County Area
Summary
Title:Community Advocate - Full Time - Non-Exempt - 5 County Area
ID:1069
Location:North Branch, MN
Department:The Refuge Network - Community Advocacy
Description

ORGANIZATION: Family Pathways

POSITION TITLE: Community Advocate

TYPE: Full Time | Non-Exempt
 

REPORTS TO: Community Advocacy Manager

SALARY: Commensurate salary with experience and Family Pathways pay structure
 

ORGANIZATIONAL MISSION:  Family Pathways works with communities to develop supportive, caring relationships to help people meet their basic needs. This is done by offering a safety-net of essential services.

 

POSITION OBJECTIVE: The Community Advocate is responsible to provide crisis intervention, personal and legal advocacy, court support and systems advocacy for individuals affected by domestic violence and/or sexual assault. It is expected Shelter Advocates’ job performance will incorporate the practice and promotion of Family Pathways guiding principles: trust, collaboration, communication, integrity, respect, positivity and creativity.
 

POSITION RESPONSIBILITIES:

Advocacy (75%)

  • Provide emotional support, advocacy, crisis intervention and information and referral to callers on the 24 hour crisis line.
  • Provide direct advocacy and support services to victims of domestic and sexual violence.
  • Assist clients in pursuing civil, criminal and family court remedies.
  • Notify victims regarding significant events relating to the investigation and prosecution of the victim’s case.
  • Provide trauma-informed and empowerment model services to clients. Assume positive intent.
  • Effectively “triage” priorities and multi-task as needed.
  • Collaborate with agency staff to review client cases and make recommendations to aid in client success.
  • Develop and facilitate an active support group.
  • Provide transportation for clients when necessary and with approval.
  • Develop and maintain listings of available community resources/referrals and act as a liaison between those resources and clients as needed.
  • Maintain professional boundaries, confidentiality and integrity of sensitive information always.
  • Role model positive behavior, interactions, conflict resolution etc for clients and with other staff.
  • Offer support, assistance to and inclusion of volunteers.
  • Maintain a welcoming, peaceful, healing office environment for clients.
  • Attend and participate in all staff and supervision meetings, trainings and in-services as required.

Community (15%)

  • Greet visitors, callers and donors, handling their inquiries or directing them to the appropriate person according to their needs.
  • Receive, record, thank and organize donations. Financial contributions must be given to supervisor immediately.
  • Develop and maintain positive working relationships with community partners specifically victim services, county attorney, law enforcement, court services, and family services.
  • Participate in outreach and awareness efforts and public speaking engagements as directed.
  • Participate in local multi-disciplinary teams as directed.
  • Professional behavior, dress and conduct are expected in all aspects of work with clients as well as contact with the community.

Administration (10%)

  • Read and communicate through email, text etc with team; manage and keep calendar current throughout workday
  • Complete documentation to assure compliance with agency standards and funder expectations. Complete necessary electronic entries and all agency required forms in a timely fashion.
  • Comply with funder, state and federal rules, laws and regulations.
  • Complete agency forms to document critical incidents or injury, notify supervisor immediately.
  • Adhere to and promote Family Pathways organizational, program and personnel policies.
  • Report needed repairs to supervisor. Assist in up-keep of the office and grounds. Complete minor repairs.
  • Recruit financial donations as opportunities arise.
  • Assist with organization and transportation of donations.
  • Perform other duties as assigned and work as a team member with staff, volunteers and administration.

Required:

  • Associates Degree in human services or 2 years’ experience in human service field preferably providing domestic/sexual violence advocacy
  • Experience working with people who are managing crisis
  • Ability to work nights and weekends as needed and participate in an on-call rotation
  • Must have a dependable vehicle, a current and valid MN state drivers license and proof of insurance

 

Preferred:

  • BS degree in human services or related field

Qualifications:

  • Familiar with trauma-informed, client-centered, strength-based and empowerment models
  • Experience providing advocacy to victims of domestic violence and sexual assault
  • Sensitivity and knowledge of the issues regarding domestic violence and sexual assault
  • A team player committed to advancing vision, mission, values and team’s guiding principles
  • Demonstrated passion to work with diverse and/or low income populations, including those experiencing food insecurity, homelessness, domestic violence and/or mental illness.
  • Ability to maintain confidentiality with sensitive information and confident matters
  • Exceptional written, verbal and interpersonal communication skills; excellent listening skills
  • Organized and works well under pressure and manage multiple projects/deadlines
  • Position requires ability to sit for extended periods of time, close vision, ability to adjust focus and see color
  • Must occasionally lift and/or move up to 25 pounds and occasionally required to climb or balance and stoop, kneel, crouch or crawl.

Technical Skills:

  • Proficiency in Microsoft Office

Family Pathways is an Equal Opportunity Employer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Alternatively, you can apply to this job using your profile on one of the following sites:

Powered by ApplicantStack