ORGANIZATION: Family Pathways

POSITION TITLE: Community Advocate Lead

TYPE: Full-Time | Non-Exempt

REPORTS TO: Community Advocacy Manager

WAGE: $21.00/Hour

MISSION: Family Pathways works alongside people to enhance lives through a continuum of essential services and, together with the community, champions positive social change.

VISION: Every Voice. Every Possibility. Every Day.

POSITION OBJECTIVE: The Community Advocate Lead is responsible for providing crisis intervention, personal and legal advocacy, youth intervention, court support and systems advocacy for individuals affected by domestic violence and/or sexual assault. In addition, they will provide guidance and support with day-to-day operations of designated Domestic Violence and Sexual Assault (DVSA) community offices. They will incorporate and promote Family Pathways Mission, Vision, and Guiding Principles.

POSITION RESPONSIBILITIES:

Programming and Advocacy (65%)

• Provide guidance, support, assistance, and training to Community Advocates.
• Assist with day-to-day operations, in consultation, with the Community Advocacy Manager and the Director of Domestic Violence and Sexual Assault Services.
• Provide outreach advocacy services to victims of domestic violence and sexual assault in particular ensuring services are provided for victims that are hard-to-reach.
• Provide crisis intervention and empowerment based, trauma informed advocacy and direct service to victims of domestic violence and sexual assault.
• Record relevant client demographics, service usage, referrals and provide monthly, quarterly, and annual reports in a timely manner.
• Ensure department resource directories and publications have correct information and are accessible to all Community Advocates and at each community office.
• Provide information and education to Community Advocates to understand the dynamics of domestic violence and sexual assault.
• Effectively triage priorities and multi-task as needed.
• Collaborate with Community Advocates to review client cases and make recommendations to aid client success.
• Encourage teamwork by modeling cooperative interaction with colleagues, volunteers, and community members.
• Maintain professional boundaries, confidentiality, and integrity of sensitive information always.
• Maintain a welcoming, peaceful, healing office environment for clients.
• Attend and participate in All-Staff and supervision meetings, trainings and in-services as directed.

Community Relations (20%)

• Engage in community networking, events, and activities as assigned to increase awareness of services for individuals, families, and youth.
• Develop and maintain positive working relationships with community partners and stakeholders, such as participating in local multi-disciplinary teams, outreach efforts, and speaking engagements.
• Gather and maintain educational materials and handouts for staff education, professional training, public presentations, and educational groups. Develop and maintain community collaborations with stakeholders.
• Solicit, receive, record, deposit, and acknowledge donations. Financial contributions must follow accountability policy and procedures in a timely manner.
• Maintain professional behavior, dress and conduct in all aspects of work with clients, community, and stakeholders.

Administration (15%)

• Read and communicate through email, online platforms (Teams/Zoom), text etc. with DVSA team; manage and keep your calendar current throughout workday.
• Ensure necessary electronic entries and reporting requirements for the department, agency, and partner agencies are completed without error and in a timely fashion.
• Complete documentation to ensure compliance with agency standards. Comply with funder, state, and federal rules, laws, and regulations.
• Complete agency forms to document critical incidents or injury and notify supervisor immediately.
• Adhere to and promote Family Pathways and DVSA department and personnel policies.
• Perform other duties as assigned and work as a team member with staff, volunteers, and administration.
• Assist in up-keep of the office and grounds. Report needed repairs to supervisor.
• Support and fill in for the Community Advocacy Manager and Community Advocates when necessary.
• Assist with DVSA staff recruiting, screening, onboarding, training, and maintaining consistent contact.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• Associates degree in human services or 2 years’ experience in human service field, preferably providing domestic violence or sexual assault advocacy.
• Experience working with people who are managing crisis.
• Must have a dependable vehicle, a current and valid Driver’s License and proof of insurance.
• Familiar with trauma-informed, client-centered, strength-based and empowerment models.
• Sensitivity and knowledge of the issues regarding domestic violence and sexual assault.
• A team player committed to advancing agency Mission, Vision, and Guiding Principles.
• Demonstrated passion to work with diverse and/or low-income populations, including those experiencing food insecurity, homelessness, domestic violence and/or mental illness.
• Ability to maintain confidentiality with sensitive information and confidential matters.
• Exceptional written, verbal and interpersonal communication skills; excellent listening skills.
• Organized and works well under pressure and manage multiple projects/deadlines.
• Ability to sit for extended periods of time, close vision with ability to adjust focus.
• Must occasionally lift and/or move up to 25 pounds and occasionally required to climb or balance and stoop, kneel, crouch or crawl.

• Proficiency in Microsoft Office and Adobe products.

Family Pathways Benefits

Eligibility is based on average hours worked per week. Benefits include health insurance with optional HSA, dental, vision, employer-paid group life term insurance, supplemental group term life insurance, AD&D, long-term disability, short-term disability, critical illness, accident insurance, employee assistance program, and retirement plan with an employer match. In addition to these benefits, Family Pathways offers full-time employees a competitive paid time off package, which includes paid holidays and floating holidays.

Family Pathways is an Equal Opportunity Employer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.